AgencyMGR is all about moving your agency to an efficient, cost-saving, management and accounting platform–getting it prepped, loaded, connected, and launched Once you are “initialized” and your agency is up-and-running on AgencyMGR, you will receive many excellent, valuable, ongoing services INCLUDED with the monthly service-software licensing fee.
INCLUDED Services — built into the monthly fee:
- Application Support
- Total, Regular, Ongoing, Application Support!
- Whatever you need to keep AgencyMGR and related/connected systems running smoothly…
- Phone, Remote or Onsite Support dealing with Glitches, User Errors, New/unexpected Scenarios, Problems, etc.
- Break/Fix Resolution
- Correct Errors, Fix Problems, Re-writes, Adjustments…
- Basically, we fix anything that goes wrong with the AgencyMGR software…
- Luckily, AgencyMGR is VERY reliable, so this is minimal…
- Software Updates / Patches
- Software Enhancements, New Features, New Code, Maintenance Releases
- Incremental “releases” as they come out during the year…
- May include small fixes, code updates, functional improvements, etc.
- Re-Training / New Personnel
- Refresher training, new/unused features, etc.!
- Review of newly-released functionality included with updates/maintenance
- Training on previously unused functionality, due to changes in requirements
- Reasonable refresher course for existing, previously-trained personnel
- Basic training, walk-through, day-in-the-life sessions for new personnel…
- Consulting / Optimization
- General Business/Management and Agency Consulting
- Inevitably, we advise our clients on business/agency operations issues, as they relate to AgencyMGR…
- Also, we are often asked by clients to opine on general agency business and strategic ideas (confidentially, of course!)
- New Versions / Releases
- All New, Major Releases and Versions of AgencyMGR
- You get each BIG change, module, or new, full version, when released.
- New Versions may include significant, new functionality, completely new modules, or other components in or connected to AgencyMGR, and even new platforms (new code language, new database, new portals, etc.)
- REAL IT CHECK
- Your System/Status Annual Check-Up
- Each year, we should have a session with you to review how your AgencyMGR and other systems are serving your needs!
- Check out the REAL IT CHECK page…
What you represent, we will manage!
Click to see our Clients, and their Testimonials.
