Included

AgencyMGR is all about moving your agency to an efficient, cost-saving, management and accounting platform–getting it prepped, loaded, connected, and launched Once you are “initialized” and your agency is up-and-running on AgencyMGR, you will receive many excellent, valuable, ongoing services INCLUDED with the monthly service-software licensing fee.

INCLUDED Services — built into the monthly fee:

  • Application Support
    • Total, Regular, Ongoing, Application Support!
    • Whatever you need to keep AgencyMGR and related/connected systems running smoothly…
    • Phone, Remote or Onsite Support dealing with Glitches, User Errors, New/unexpected Scenarios, Problems, etc.
  • Break/Fix Resolution
    • Correct Errors, Fix Problems, Re-writes, Adjustments…
    • Basically, we fix anything that goes wrong with the AgencyMGR software…
    • Luckily, AgencyMGR is VERY reliable, so this is minimal…
  • Software Updates / Patches
    • Software Enhancements, New Features, New Code, Maintenance Releases
    • Incremental “releases” as they come out during the year…
    • May include small fixes, code updates, functional improvements, etc.
  • Re-Training / New Personnel
    • Refresher training, new/unused features, etc.!
    • Review of newly-released functionality included with updates/maintenance
    • Training on previously unused functionality, due to changes in requirements
    • Reasonable refresher course for existing, previously-trained personnel
    • Basic training, walk-through, day-in-the-life sessions for new personnel…
  • Consulting / Optimization
    • General Business/Management and Agency Consulting
    • Inevitably, we advise our clients on business/agency operations issues, as they relate to AgencyMGR…
    • Also, we are often asked by clients to opine on general agency business and strategic ideas (confidentially, of course!)
  • New Versions / Releases
    • All New, Major Releases and Versions of AgencyMGR
    • You get each BIG change, module, or new, full version, when released.
    • New Versions may include significant, new functionality, completely new modules, or other components in or connected to AgencyMGR, and even new platforms (new code language, new database, new portals, etc.)
  • REAL IT CHECK
    • Your System/Status Annual Check-Up
    • Each year, we should have a session with you to review how your AgencyMGR and other systems are serving your needs!
    • Check out the REAL IT CHECK page…

What you represent, we will manage!

Click to see our Clients, and their Testimonials.

Info@ManageMy.Agency

— Agency Manager —

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